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BSRIA publishes benchmarking report

BSRIA has published this year’s operation and maintenance benchmarking report as a guide for building operators to evaluate their performance against their peers.

The report includes real-life data on maintenance, energy, soft services and waste. The data was collated in consultation with members of the BSRIA’s O&M Benchmarking Network.

The new report is based on over 120 sets of data that BSRIA received for analysing this year.

In a statement, the association said: “There are influences which can affect the cost of maintenance and questions are asked to allow more accurate comparisons.  BSRIA asked members how they resourced their maintenance teams; over half had management and operatives outsourced to either single or multiple contractors.

The total maintenance cost across the building types is £18.88 per m2 GIA; this is a decrease of £4.29 compared with last year.

The Network has collected waste data for the second time this year enabling us to compare waste costs for the first time.  The average total waste contract cost across all the building types is £1.85 per m² GIA compared with £1.62 per m² GIA last year.  However; the recycling contract costs have nearly doubled across the building types.

Encouragingly, some of the members of the Network have reduced their energy consumption in the past year including:

  • Data centres have a 35kWh/m2 GIA decrease in their benchmark; this data is from the same data centres as last year. Further investigation showed this company has been striving to lower energy consumption, subsequently the data is encouraging.
  • General offices have also seen a decrease of 24 kWh/m2 GIA to their benchmark this year.

As far as the profile of the contributors is concerned, we have had the largest data return from the North this year at 36% against 9% last time.  The responses were heavily dominated by general office returns, which is usually the case but not quite so intensely.  This year we have seen the largest estate data ever received.

This report and the anonymised raw data are available to members of BSRIA’s Operations & Maintenance Benchmarking Network.”


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