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HVCA - 'satisfy client demands and stay in business'

HVCA president urges contractors to satisfy client demands - and so remain ‘in business and profit’

In order to satisfy the demands of their customers and clients – and so remain “in business and in profit”, contractors must be prepared to learn “a great many new tricks,” according to Bob Shelley, HVCA president for 2011/12.

“Building engineering services contractors have reached not just one crossroads, but several – and the choices they face in their business lives have never been so challenging, nor so complex,” Mr Shelley told his audience at the annual general meeting of the Association.

The drivers for such change were many and varied, he added.

“I refer, of course, to the continuing recession, to the ever more rigorous legislation with which contractors must comply, to the increasing demand for renewable technologies – and to the ongoing quest for sustainability across the built environment.”

Today’s industry was dramatically different from the way it had been ten or even five years ago, the president went on to point out. And
he had no doubt that, in another five or ten years’ time, it would be very different again.

In the past decade, sustainability had come “to pervade everything we are and everything we do” – and provided an excellent illustration, said Mr Shelley, of whathe was driving at.

“Whatever the ‘climate change sceptics’ may want us to believe, the development of a low-carbon economy is with us for the long haul – and represents thebiggest commercial opportunity our sector has ever known.

“The rewards are there for the taking – provided we have the skills, the competence, the initiative and the will to reach out and grasp them.”

It’s pointed out that HVCA members don’t have to do it on their own.

“We have at our disposal the strength, the resources and the expertise of an organisation that has honed its services, expanded its footprint and built its influence over more than a century,” said Mr Shelley.

The HVCA existed to provide the advice, guidance, support and leadership its members required, he said.

“And I see it as one of the principal objectives of my term of office to ensure – not only that it continues to fulfil these crucial roles, but that we add even more value by helping members and their businesses to grow, to develop and to progress.”

In the excellence of its membership, the quality of its standards, the rigour of its entry criteria and the professionalism of its staff, the HVCA was simply unrivalled, the president went on.

“We are already the premier organisation in our sector – and I aim to do everything in my power to keep it that way.” The goal, he said, was to create an Association that was more effective than ever in delivering “services that genuinely meet the needs of its members” – and in “representing their interests across the construction sector as a whole, and along the ‘corridors of power’ of Westminster and Whitehall”.

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