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Retailer New Look appoints GSH to maintain its HVAC across Europe

Multimillion pound contract covers legal compliance and full maintenance across more than 600 stores, with real time monitoring

New Look has awarded a multi million pound contract to GSH Group to provide a range of compliance services across its portfolio of high street stores in the UK, Ireland and mainland Europe.

Under the terms of the agreement GSH will ensure that the key assets within the New Look estate in the UK and Ireland, which has over 600 stores, are fully compliant with relevant legislation. All reporting will be accessible through a single online portal enabling full transparency across the portfolio in real time.

In Europe GSH will provide a similar compliance services solution for all stores in mainland Europe and concessions in Germany. In addition GSH will also provide a complete maintenance service, responsible for all mechanical and electrical services across a wide range of equipment including heating, ventilation and air conditioning, in addition to building fabric.  GSH will provide a single point of contact for all reporting which will be supported by dedicated in-country management.

Chris Riley, COO at GSH Group, said: “We first started work with New Look back in 2011 when we took on responsibility for the reactive maintenance of their stores in the southern region of the UK. As a result of our successful delivery of this contract we have been able to extend both the remit and the geography of our work with them and build an even stronger partnership.”

A New Look,spokesperson added: “Compliance is at the top of our agenda as it is vital that the millions of customers that visit our stores each year receive the best possible in-store experience. By expanding with GSH as a key provider we will ensure continuity across all our sites and benefit from their simplified reporting and proven high standards of service and delivery.”

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